About This Website
This website is operated by Helius Communications Group under the Helius IoT brand. These Terms of Use describe use of this informational website. Connectivity services, equipment purchases, reseller participation, and access to the management portal are subject to the applicable service agreement, order, and other terms provided for those products or services.
Website Information
Website content describes potential connectivity applications and is for general information. Submitting an inquiry does not activate service, create a reseller account, or guarantee acceptance, pricing, coverage, or availability. Contact Helius to confirm a solution for your deployment.
Connectivity and Equipment
Coverage, speeds, latency, service availability, device compatibility, and performance depend on location, equipment, network conditions, and the selected service. Fixed wireless broadband may be used as a primary or failover connection when the deployment and service support that use. Website descriptions do not replace the terms of a specific service agreement.
Security, alarm, surveillance, and other critical applications require compatible equipment and appropriate system design. Do not rely on this website as confirmation of alarm-code compliance, suitability for life-safety applications, uninterrupted connectivity, or emergency service capabilities.
Acceptable Use
Use the website lawfully. Do not attempt unauthorized access, disrupt its operation, submit malicious code, misrepresent your identity, or use inquiry forms to send spam. Do not send account passwords, payment card information, or other sensitive credentials through the website inquiry form.
Intellectual Property
Helius names, branding, website design, and original content are protected by applicable intellectual property laws. Third-party trademarks belong to their respective owners. Viewing the website does not grant a right to copy, redistribute, or use branding commercially without permission, except as permitted by law.
Portal Previews and External Services
The website management app showcase is illustrative and uses sample data. Available controls and features vary by account role and service configuration. Links to the live portal or other websites lead to separate services with their own terms and privacy practices.
Website Availability and Responsibility
The website may be updated, interrupted, or unavailable. Website materials are provided as available, without a promise that every description will be error-free or suitable for every application. Nothing in these terms limits rights or remedies that cannot lawfully be excluded or overrides obligations in a signed service agreement.
Updates and Contact
These terms may be revised. The effective date above identifies the current version. Contact Helius using the contact information below or the website inquiry form with questions about these terms.