Scope
This Privacy Policy describes information handled through this Helius IoT marketing website, operated by Helius Communications Group. Account, billing, SIM, device, and service information handled in the separate management portal may be governed by additional privacy notices and service terms.
Information You Provide
When you submit an inquiry, the website collects your name, email address, optional company name, selected area of interest, and message. If you contact us by phone or email, you may provide additional information in that conversation. Avoid including passwords, payment details, or sensitive personal information in an inquiry.
Website Operation and Cookies
Website operation involves technical information such as IP addresses, browser information, request details, and timestamps that may appear in hosting or security logs. Session cookies are used for website functions such as administration, security protections, and form feedback. Browser settings can restrict cookies, although doing so may affect these functions.
How Information Is Used
Inquiry information is used to respond to questions, discuss connectivity requirements, evaluate reseller opportunities, and follow up on the request you make. Technical information supports website operation, troubleshooting, and security. Website inquiries are stored in the administrator dashboard for authorized staff to review.
Service Providers and Disclosures
Information may be processed by hosting, infrastructure, communications, and other service providers used to operate the website and respond to you. Information may also be disclosed when required by applicable law or to protect lawful rights, website security, or safety. This policy does not authorize unrelated uses of inquiry information.
AI-Assisted Website Content
Helius may use an AI service to help create educational website articles. The built-in article workflow sends administrator-selected topics and recent article titles to the configured AI provider. It does not automatically send visitor inquiry submissions to that provider. Do not include personal or confidential information in content-generation prompts.
Retention and Security
Inquiries remain in the website database until removed by the operator. Contact Helius about information that is no longer needed or should be corrected. Applicable business, legal, security, and recordkeeping needs may affect what can be removed and when. No website or transmission method can guarantee absolute security.
Your Requests
You may contact Helius to ask about information you provided, request a correction or deletion, or stop follow-up communications. Requests are considered subject to applicable law, identity verification where appropriate, and legitimate recordkeeping requirements. This policy does not limit any privacy rights that apply to you under law.
External Links and Intended Audience
The website is directed to businesses and prospective connectivity partners. External links, including the management portal, may have different privacy practices. Review the relevant notice before providing information through another service.
Updates and Contact
We may update this policy as website practices change. The effective date above identifies the current version. For privacy questions or requests, use the contact details below or the website inquiry form.